"> Returns & Exchanges - Pet Mania

Returns & Exchanges

Product(s) may be returned within 10 days of purchase. Emails at info@petmania.pk to initiate a request for product exchange or return.

This policy applies to local orders only.

Conditions:

  • Original purchase invoice needs to be presented and sent.
  • Products should be unused and in the same condition as purchased.
  • In case of return, Products will be picked up from your location by courier and money would be refunded within ten working days via bank transfer.
  • In case of exchange, the courier will exchange exiting product with new one at the same time or on standard timelines if out of stock.
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